Real-Time Sentiment. Predictive Intelligence..Pulse IQ empowers organizations with real-time sentiment and behavioural analytics. It leverages machine learning and natural language processing to decode human emotion across internal and external channels.
Also Included:
• SentimentAI Maps - Industry-specific modules such as Healthcare Burnout Index, Real Estate Sentiment Tracker, and Economic Confidence Gauge.
• PulseAI Simulator - Predict how policy changes, campaigns, or events may shift stakeholder sentiment using 'what-if' modeling.
• LiveAI Alerts - Detect sudden emotional spikes, service disruptions, or brand threats using real-time streaming inputs.
• Survey and Feedback Enhancer - Automatically cluster feedback themes and detect emerging pain points.
• Integration Accelerators - Prebuilt connectors for platforms like Microsoft Teams, Slack, Zendesk, and HubSpot.
• PulseAI Simulator - Predict how policy changes, campaigns, or events may shift stakeholder sentiment using 'what-if' modeling.
• LiveAI Alerts - Detect sudden emotional spikes, service disruptions, or brand threats using real-time streaming inputs.
• Survey and Feedback Enhancer - Automatically cluster feedback themes and detect emerging pain points.
• Integration Accelerators - Prebuilt connectors for platforms like Microsoft Teams, Slack, Zendesk, and HubSpot.
Core Capabilities
• Live Sentiment Analytics - Analyse feedback, messages, and survey data in real time
• Predictive Insights - Anticipate churn, burnout, or dissatisfaction
• Industry-Specific Dashboards - Custom views based on KPI templates across sectors
• Automated Alerts - Detect crisis patterns and anomalies instantly
• Channel-Wide Coverage - Social media, HR platforms, NPS/CSAT, service portals
• Predictive Insights - Anticipate churn, burnout, or dissatisfaction
• Industry-Specific Dashboards - Custom views based on KPI templates across sectors
• Automated Alerts - Detect crisis patterns and anomalies instantly
• Channel-Wide Coverage - Social media, HR platforms, NPS/CSAT, service portals
Key Use Cases
• Legal: HR & People Ops: Employee engagement, exit risk modeling
• Marketing & CX: Brand monitoring, product feedback loops
• Healthcare: Patient satisfaction analysis, provider feedback insights
• Retail & Hospitality: Guest experience tracking, service recovery triggers
• Education: Student mood indexing, feedback clustering
• Public Sector: Civic sentiment dashboards, policy feedback
• Marketing & CX: Brand monitoring, product feedback loops
• Healthcare: Patient satisfaction analysis, provider feedback insights
• Retail & Hospitality: Guest experience tracking, service recovery triggers
• Education: Student mood indexing, feedback clustering
• Public Sector: Civic sentiment dashboards, policy feedback