Ecommerce IQ — The AI Commerce Intelligence Platform
One operating picture for everything you sell, rent, distribute and fulfil.
Built for B2C, B2B, omnichannel, marketplace, D2C, retail, wholesale, subscription and rental commerce — Ecommerce IQ unifies orders, inventory, fulfilment, approvals and customers with AI that turns daily operations into decisions.
One platform. Every commerce operation.
Manage your entire commerce lifecycle from inventory acquisition to customer fulfillment with AI-powered operational intelligence.
Inventory Visibility
Real-time stock, location, repair and quarantine visibility across every warehouse and store.
Supply Intelligence
Supplier performance, lead times, spend and receipt accuracy in one procurement view.
AI Order Management
Direct, B2B, retail and marketplace orders unified with fulfilment and approvals.
Subscription & Rental
Recurring contracts with term, renewal, return and settlement intelligence built in.
Catalog Intelligence
Products, variants and SKUs governed at scale with continuous data-quality monitoring.
Executive Intelligence
Company-wide KPIs across revenue, margin, utilization, spend and governance.
Commerce performance, explained by AI.
Revenue, margin, channel mix and asset utilization in one executive view. AI writes the weekly narrative so leaders see what moved and why.
- AI revenue and margin narrative generated every week
- Channel mix across wholesale, retail, web and marketplace
- Trailing revenue trend with variance explanations
- Committed purchase spend and refund exposure
- Utilization and approval health in one executive view
Run supply and fulfilment without blind spots.
Supply, inventory accuracy, fulfilment and returns monitored continuously. High-severity exceptions surface with owners and value at risk attached.
- Fulfilment queue depth, pick lists and shipments in flight
- Inventory accuracy with variance and cycle-count signals
- Tracking exceptions ranked by severity and value at risk
- Returns, inspections, repair and quarantine pipelines
- Procurement receipt discrepancies surfaced automatically
Every order, every channel, under one command centre.
- Unified order orchestration across B2B, B2C, D2C, wholesale and marketplace channels
- AI prioritisation and fulfilment optimisation by value, SLA risk and margin
- Real-time inventory, shipment and delivery visibility on every order and rental
- Intelligent warehouse allocation and routing across fulfilment partners and 3PLs
- Automated returns and exception handling with payment and revenue reconciliation
One transaction hub for rentals and purchases.
Manage every rental and purchase transaction from a single AI-powered commerce workspace. Track orders, rentals, purchases, returns, payments, delivery commitments and customer activity across every sales channel with complete operational visibility.
- Unified transaction book for rentals, purchases and omnichannel orders
- Track active rentals, completed purchases, returns and cancellations in one workspace
- AI-powered monitoring for overdue rentals, payment delays and operational exceptions
- Real-time payment, delivery and fulfillment status across every transaction
- Marketplace, D2C, B2B and in-store commerce managed from one unified platform
- Complete visibility into transaction lifecycle, revenue and customer commitments
Recover revenue before it ages out.
Overdue exposure ranked by aging and AI risk score, with reminders, returns, damage assessment and escalation handled in one queue.
- Aging buckets with escalation candidates ranked by risk
- AI late-risk scores driving proactive outreach
- Bulk reminders and one-click return processing
- Damage assessment and collections escalation in-line
- Fee exposure calculated under the active schedule
Know every buyer in full context.
A single profile spanning orders, contracts, returns and payments — with segment, tier, lifetime value and risk scored continuously.
- Customer 360 across orders, contracts, returns and payments
- Segment and tier intelligence for B2C, B2B and institutions
- Lifetime value, on-time behaviour and standing signals
- Risk flags raised before credit or fulfilment exposure grows
- Loyalty and retention actions recommended by AI
Protect margin after every fee.
Fees, adjustments and transfers reconciled across every marketplace. Unmapped settlement types are never dropped — they enter a review queue.
- Marketplace fees, adjustments and transfers normalised
- Unmapped settlement types routed to a review queue
- Automated reconciliation across every selling channel
- True landed margin after fees, ads and storage
- Full audit trail from settlement row to order
Intelligence across every commerce surface.
Purpose-built AI modules that operate on your inventory, procurement, catalog, and customer data.
Inventory Forecasting
Predictive stock planning across SKUs, locations and channels.
Demand Prediction
Signal-driven demand modeling for retail, wholesale and recurring revenue.
Dynamic Procurement
AI-recommended purchase orders tuned to margin, lead time and availability.
Supplier Scoring
Continuous scoring on on-time delivery, quality, and cost.
Recurring Revenue AI
Utilization, damage and late-risk signals with proactive outreach.
Smart Pricing
Elasticity-aware pricing across sale, rental and subscription channels.
Catalog Intelligence
Automated product, variant and SKU governance at scale.
Operational Analytics
Warehouse, fulfilment and service performance in real time.
Executive Reporting
Auto-drafted board-ready reports with citations and drill-through.
AI Assistant
Grounded, tenant-isolated assistant for operations, buyers, and leaders.
Outcomes commerce teams can expect
Operational and financial impact delivered through bounded automation and grounded intelligence.
98%
Inventory Accuracy
+45%
Procurement Efficiency
100%
Supplier Visibility
35%
Operational Cost Reduction
3× Faster
Order Processing Speed
+60%
Inventory Turnover
+40%
Rental Utilization
Real-Time
AI Recommendations
Built for commerce at every scale.
From single-channel D2C brands to global distributors — Ecommerce IQ adapts to your channels.
B2C Ecommerce
B2B Ecommerce
Omnichannel Commerce
Marketplace Sellers
D2C Brands
Retail Chains
Wholesale Distribution
Subscription & Rental Commerce
Marketplace stock, always in sync.
Available, inbound and unfulfillable units ingested directly from marketplace and website feeds. The source system stays authoritative — no manual entry, no drift.
- Available, inbound and unfulfillable units per listing
- Listing alerts for overstock, stranded and unfulfillable stock
- Days-of-supply calculated per SKU and channel
- AI-recommended action on every exception row
- On-demand resync with full source-of-truth lineage
Real-time control across every operational surface.
A unified command center connecting warehouse, fulfillment, and service teams to the intelligence they need to act.
Warehouse Operations
Live throughput, capacity, and location-level activity.
Shipment Monitoring
Inbound, outbound, and in-transit shipments in one view.
Exception Management
Route exceptions to owners with SLA-aware escalation.
Inspection Queue
Prioritized inspection workload with condition scoring.
Damage Tracking
Damage classification, repair pipeline, and cost recovery.
SLA Monitoring
Service-level performance tracked continuously by lane.
Workforce Visibility
Team activity, throughput, and utilization by shift.
Operational KPIs
Unified operational metrics with drill-down analytics.
Every product, every channel — one governed catalog.
Ecommerce IQ unifies products, variants, SKUs, attributes, pricing and both sale and rental inventory in a single governed record, then synchronizes it across every marketplace and storefront. AI-driven catalog governance keeps data complete, priced correctly and operationally visible in real time.
- One source of truth for products, variants and SKUs
- AI-assisted attribute enrichment and taxonomy governance
- Unified availability across sale and rental inventory
- Pricing, cost and margin controlled per channel
- Continuous marketplace and storefront synchronization
- AI quality checks that flag listings before they cost revenue
- Natural-language product search and instant discovery
Every decision surface — in one place.
Board-ready metrics with drill-through to the operational data that produced them.
Revenue Intelligence
Procurement Spend
Inventory Performance
Customer Growth
Rental Performance
Pending Approvals
AI Governance
Operational Health
Every purchase order, under control.
Draft, submitted, approved, in-transit and received POs across every supplier channel in one register. Open spend and overdue deliveries are visible before they hurt availability.
- Open POs, committed spend and overdue deliveries at a glance
- Line-level receipt progress with partial-receipt tracking
- Supplier terms and destination visibility on every order
- AI alerts on late suppliers and at-risk expected dates
- One-click export for finance and supply planning
Three-way matching without the chase.
Supplier invoices matched automatically against goods receipts and purchase orders. Variances beyond tolerance route to approval instead of quietly leaking margin.
- Automated three-way match on invoice, receipt and PO
- Match exceptions flagged with variance percentage
- Pending approval, due-soon and approved-for-payment views
- Dispute handling with full document trail
- Cash-flow visibility across payment terms
Buy what demand is actually asking for.
AI ranks sourcing opportunities by demand, margin and available supply. Approve an opportunity and it converts straight into a purchase order or buyback offer.
- AI-scored opportunities ranked by margin and demand
- Estimated cost versus suggested list price per unit
- Projected revenue impact if fully acquired
- Expiry windows so time-sensitive supply is never missed
- One-click conversion into a PO or buyback offer
Every unit, every warehouse, live.
On-hand, available, in-transit, reserved and quarantined stock across all distribution centres. Lifecycle distribution and utilization are tracked continuously, not monthly.
- Total, available and rental-active units with stock value
- Low and out-of-stock SKUs surfaced for action
- Full lifecycle state distribution from receipt to shipment
- Per-warehouse capacity and utilization comparison
- AI inventory brief summarising risk and rebalancing moves
Cash collected, fully reconciled.
Card, ACH, wallet, invoice and net-terms payments captured in one ledger across every gateway. Failures, refunds and chargebacks feed finance reconciliation automatically.
- Gross captured, settled, failed and refunded in one view
- Multi-gateway and manual invoicing normalised together
- Payment linked to its order or contract end to end
- Failed-payment recovery queues with retry intelligence
- Refund, chargeback and dispute exposure tracked live
Drill-down analytics across the business.
Consolidated reporting over sales, recurring revenue, inventory, payables and vendors. Switch period, drill to the record and export board-ready numbers in seconds.
- Revenue, orders and average order value by period
- Channel performance across wholesale, web, retail and marketplace
- Daily revenue trend with variance explanations
- Top-performing products ranked by units and revenue
- CSV export for finance, board and investor reporting
Make better decisions with AI-powered executive intelligence.
Ecommerce IQ transforms operational data into executive insights, enabling leadership teams to forecast demand, reduce costs, improve fulfillment efficiency, optimize inventory investments, and accelerate business growth using AI-driven analytics.
Predictive Analytics
Forecast demand, revenue, and utilization with grounded models.
Revenue Forecasting
Scenario-based revenue projections across channels and terms.
Procurement Optimization
AI-tuned sourcing decisions across margin, lead time, and risk.
AI Recommendations
Prioritized next-best actions delivered to the right operators.
Risk Monitoring
Continuous risk signals across suppliers, inventory, and customers.
Executive Reporting
Board-ready reports auto-drafted with citations and drill-through.
Build your intelligence layer
Build Your Organization's Intelligence Layer
Transform fragmented operational data into searchable, visual, decision-ready intelligence — with bounded automation and human override built in.
Executive briefing
60–90 minutes of focused discovery.
Intelligence map
Tailored to your domains and decision surfaces.
Strategic roadmap
From fragmentation to bounded automation.